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Be Good Audio hereby informs you about the processing of personal data.

We are obliged to protect your information under the EU GDPR 2018 act, which governs what we can and cannot do with your information.

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1. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy policy should tell you everything you need to know, but you can always contact us to find out more.

• The right to access the personal data we hold about you.

• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.

  The right to be forgotten, meaning the right to ask us to delete or dispose of any of your personal data that we have.

• The right to object to us using your personal data for a specific purpose.

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2. Service Providers

We use third-party companies to provide services related to our business.

 

2.1 Gumroad

When you purchase our software, your order will be processed by Gumroad. They will require your payment information to complete the transaction and will store your billing information so that you can download the software later. Gumroad will use your payment information to complete the transaction and will not share it with us. They may also use analytics to track the process. You can read their privacy policy and learn about the purchasing process here: privacy purchasing

 

Be Good Audio has a Gumroad account to manage our customers and has access to information about you, including:

• Your email address provided at the time of purchase

• The name entered during checkout (if required)

• Information about whether you agreed to receive emails from us about product updates or newsletters

• Whether you have used your license key to unlock our software

• Information about the product you purchased

• The date and time of purchase

 

We use this information for the following purposes:

• To identify you and send you information about our products that may interest you

• To notify you of product updates

• To refund you (as outlined in our terms)

• To correct any errors in your email address or other contact information

• To assist you with license issues

• To resend a receipt if you did not receive one

 

 

 

2.2 Wix

We use Wix to create our website. As the owner of the site, Be Good Audio is considered the Controller of visitor data, meaning we decide what information to collect and how it will be handled. The only personal information we see from visitors is the information voluntarily provided through our support contact form or general email contact, such as your email address and message. If you contact us by email, the personal data you provide will be stored for the purpose of communication and will not be shared with third parties like Wix.

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3. Cookies

We do not use cookies, but Wix and Gumroad do. You can learn more about them here.

If you do not decline non-essential cookies on our website, Wix will set both essential and non-essential cookies. Social media third parties, such as Facebook, Instagram, TikTok, and YouTube, may collect data about you when you click on and visit a social media link on our site, especially if you are logged in to the third-party site. These third parties are also obliged to protect your information under the EU GDPR 2018.

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4. Subscription to our newsletters

When you buy our product using Gumroad, you have the option to accept or decline receiving our newsletters. To unsubscribe from our newsletter, simply click unsubscribe at the bottom of the email you receive from us.

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5. Contact

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our services, you may contact our support here.

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